All images and content Copyright © Custom Electronics Ltd. 2018. E&O Excepted
AOV Product Range developed by Custom Electronics Ltd
PLEASE READ THIS CAREFULLY (last modified: May 2018)
THE PERSONAL INFORMATION WE COLLECT
Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Personal information may include, but is not limited to, your name, company name/address, phone number and email address. The Site may also collect Personal Information from you if you choose to opt-in to participate in surveys/questionaires or if you fill in our sales enquiry form.
We may also collect personal data for delivery purposes which may include names, mobile numbers, email address and residential address. This information is only used to fulfil orders and constent to use this data is given when orders are taken before processing.
HOW WE USE PERSONAL INFORMATION
We may use your personal information to contact you in regards to an enquiry you have submitted through our site. This will normally be by email or by telephone. We will never contact you to ask for personal information unless it is required (e.g. you need to open an account for purchasing goods).
We may use your personal information in connection to business information to fulfil a contract with you and provide you with our services.
We may use your email address to notify you of the latest news regarding our products with your consent. If you decide at any time that you no longer wish to receive such communications, please follow the unsubscribe instructions provided in any of the communications.
In circumstances where it is deamed highly important we may use your information to send you notices regarding products you have ordered or updates about your orders/enquiries that will effect our ability to fulfil our services.
WAYS YOU CAN ACCESS, CONTROL, AND CORRECT YOUR PERSONAL INFORMATION
We take steps to ensure that the personal information we collect is accurate and up to date.
You have the right to know what personal information we maintain about you.We will provide you with a copy of your personal information in a structured, commonly used and machine readable format on request.
If your personal information is incorrect or incomplete, you have the right to ask us to update it.
You have the right to object to our processing of your personal information.
You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our Services
PERSONAL INFORMATION SHARING
We attempt to minimise the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose. We do not sell, rent or otherwise disclose your personal information to third parties.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Personal information may be supplied to 3rd party payment facilities to enable a sales transaction to take place. When card payments are made we will supply an email address to allow an invoice to be sent so a payment can be completed. Where companies hold a credit account with our 3rd party facility we may share a name and contact details to allow them to complete their services after a sale transaction has been completed.
We may share personal information with 3rd party postage providers (e.g., DPD, Royal Mail, etc.) with whom we share delivery address, contact information and shipment tracking information for the purposes of facilitating the delivery of items purchased and other delivery related communications.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
Personal information used for maintaining a credit account or an ongoing sales enquiry will be held until it is no longer applicable or the information is outdated and needs to be updated
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Data supplied via our website is transmitted via Secure Socket Layer (SSL) technology. Transactions made by card payment are performed via a third party site (typically via Paypal) we do not handle any of your card payment details as invoices are sent to you via an email address supplied as part of your order or sales enquiry. You input this data yourself via the 3rd party website. When doing so please check that they have security measures actively in place and transfer of your data is being done securely when submitting.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Our website is for general audience providing information and product data for business to business purposes and not intended for children. We do not knowingly collect personal information from users deemed to be children under their respective national laws.